Ideas Products WooCommerce PDF Vouchers Feature Request: Log Delivery Status and Resend Gift Notification Emails

3 Votes

Feature Request: Log Delivery Status and Resend Gift Notification Emails

Please add the ability to resend the gift email and check the delivery status when sending PDF vouchers as a gift to someone else. This feature is really needed and its missing.

We have clients calling our business stating their friends or family member never received the gift email. Usually it just went to spam or something, and I can check the email went out on the server level and it does. But there is no easy way to check from the Admin that the email was sent and the date.

Most importantly, add a way to resend the gift email from admin dashboard. So if a client says their friend/family member didn’t receive, I can just resend it quickly, or resend to a different email if needed.

I know I can resend the order email, but this is not want we want to do. We just want to resend the gift email to the correct recipient.

YITH Woocommerce Gift Cards has this feature, and although your plugin is much better overall, this single feature would make it SO much better! Please take a look at the example here:

http://www.netco1.com/sendstatus.jpg

SabinVI (Participant) shared this idea  .  February 8, 2018 at 5:55 pm
COMPLETED  WPWeb   WPWeb (Keymaster) 4 years ago

Hey!

We’d just like to let you know that we’ve added this feature in version 3.4.0

Read more here : https://docs.wpwebelite.com/woocommerce-pdf-vouchers/pdf-vouchers-setup-docs/#vou_code_details

Hope you enjoy the new releases!

Cheers.

2 comments

  • SabinVI (Participant) commented  .  March 21, 2018 at 5:07 pm

    Wow! Thank you for implementing this new feature so fast! Excellent support. I love this plugin. You went above and beyond and added every feature I asked for, even the ability to resend to a different email if needed.

    I’m sorry I didn’t see your comments earlier, but for my use, I only need to be able to resend as an Admin user. We don’t use different vendors on my site. So, for me, everything is perfect. Other users may need this functionality but for us, the current version works great!

    Thank you again!

  • Dennis WPWeb (Moderator) commented  .  March 15, 2018 at 10:04 am

    Hi,

    Thanks for sharing your idea and we are planning this to implement in next version. We are planning to allow only admin users to resend the gift notification emails.

    However, we would like to know whether do you want us to also allow vendor users to resend the email..? Or saying it differently, do you think that you need to allow your vendor users to resend email notification, may be your customer directly contact them, instead of you..?

    Let me know your thoughts…

    Thanks & Regards

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