Ideas › Products › WooCommerce Points and Rewards › Fix problem with free shipping

0 Vote

Fix problem with free shipping

I think I found a kind of bug:
For example, in a shop with free shipping for orders over $50, with cart total $55 the custsomers get free shipping, ok, but if customer applies the points valued in $53 he still gets the Free shipping option and the customer will pay only $2.

I think the problem is that plugin do the operation of deducing money with points after shipping calculation (this calculation should be done before), and for that reason it may happen that in a shop with a rule for free shipping on orders above $50, an order of $55 get free shipping and after that the plugin deduce 53 points/$… so the order is now 2$ with the free shipping still.

I hope this is understandable.
thanks.

woo_user_3100927 (Participant) shared this idea  .  July 8, 2021 at 12:18 pm
COMPLETED  WPWeb   WPWeb (Keymaster)

This issue was from woocommerce calculation and already been solved by them

1 comments

  • Norris (Moderator) commented  .  July 22, 2022 at 5:24 pm

    Hello,

    This issue was caused from woocommerce calculation on shipping while for now they have updated the settings and included option that allows you to choose if you want to apply the coupon before shipping calculation or after the coupon calculation, Do refer to this screenshot here : https://tinyurl.com/3mhceah7

    Thanks.

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