Ideas › Products › Social Auto Poster › Send notifications when connections stop working

3 Votes

Send notifications when connections stop working

Currently when your plugin loses connection to any of the social networks, it simply stops working and nothing gets posted.
This then stays broken indefinitely until the website owner notices that the posts are no longer appearing, which could take months.

Please fix this by having an option to send out a notification to the admin when any of the connections stop working or errors occur.
This notification should be enabled by default.

Russ Michaels (Participant) shared this idea  .  April 20, 2022 at 6:10 pm

7 comments

  • Ray Eason (Participant) commented  .  May 3, 2023 at 3:29 am

    Definitely valuable. I had this issue with another plugin and just dealt with it. But it would be nice to know beforehand.

  • woo_user_4487892 (Participant) commented  .  April 7, 2023 at 5:29 am

    Agreed with Russ, and email notification of any debug issues. Also an easy access list of de-bugg problems and how to fix? – a pop up over the named issue would be a start. Please advise where and how to access list of fault issues and their meanings.

  • Russ (Participant) commented  .  November 22, 2022 at 7:40 am

    Perhaps a simpler approach is if a post does not publish for ANY reason, it would be very helpful to receive an email notification. As mentioned by others, some time may transpire before we even know there is any issue.

    I would love it if anything gets published to the debug log, I get an email.

  • Russ Michaels (Participant) commented  .  November 19, 2022 at 7:10 pm

    Norris, It seems you have not read or understood the issue properly, as your response makes no sense.
    It seems You are claiming that every single api for every social network is broken, which obviously is not true.
    There are many other apps out there that use these api’s, and all of them manage to display and error when something goes wrong.

    >there are no certain objectives on our plugin that is causing this trouble

    What the heck did that mean, this is just a load of nonsense words thrown together in a sentence that makes no sense.

  • Norris (Moderator) commented  .  November 19, 2022 at 1:28 pm

    Hello,

    The issue and restrictions are faced by the API and there are no certain objectives on our plugin that is causing this trouble for you while you can contact our support team for further discussion with this,
    – Email : pre-sale@wpwebelite.com

    We will wait for more votes to this as this includes interaction directly with admin.

    Thanks.

  • Jude Blacklaw (Participant) commented  .  June 10, 2022 at 11:21 pm

    this is 100% definitely required.
    I did not even know this was an issue and have just discovered that social auto poster has not actually been posting to my google my business for over a year now.

  • Russ (Participant) commented  .  June 10, 2022 at 9:51 pm

    I agree that having an email notification would be great if there are any errors published in the debug logs. That would be super helpful!

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